Privacy Policy

Who We Are and How to Contact Us

The official website for Head & Heart is www.headandheartwisdom.com

The data controller responsible for the processing of your personal data is:

• Business Name: Head & Heart Wisdom
• Address: Arenas de San Pedro
• Email: info@headandheartwisdom.com
• Phone: +34624650206

If you have any questions about this policy or wish to exercise your rights, please contact us at the email address provided above.

Types of Data We Collect, Why We Collect It, and Our Legal Basis

Comments: When you leave a comment, we collect the data shown in the comments form, your IP address, and your browser’s user agent string.

• Purpose: To prevent spam and to allow us to approve follow-up comments automatically.
• Legal Basis: This processing is based on our legitimate interest to maintain a secure and spam-free comments section.

Contact Form: When you contact us via our form, we collect your name, email address, and message.

• Purpose: To respond to your inquiry.
• Legal Basis: The processing of this data is based on your consent, given by the voluntary submission of your message, and our legitimate interest to communicate with you.

Media: If you upload images to the website, please avoid including embedded location data (EXIF GPS). Other visitors may be able to download and extract location data from images.

• Purpose: To allow you to upload content to the site.
• Legal Basis: This processing is based on your consent for uploading the images.

Cookies: Our website uses cookies to provide essential functionality and enhance your experience. These cookies include:

Third-Party and Analytics Cookies: Used to analyze site traffic, social media shares, or display embedded content. We only use these with your explicit consent via the cookie banner.

Strictly Necessary Cookies: Used to manage your login session, remember your preferences, and maintain basic site functionality. Legal Basis: Our legitimate interest to provide a functional website.

How Long We Retain Your Data

Comments: We retain your comments and their metadata indefinitely unless you request deletion. This allows us to recognize and approve follow-up comments automatically.

Contact Form Submissions: We retain these submissions for a period of 12 months for customer service purposes.

User Profile Data: For registered users, we store the personal information provided in their user profile indefinitely until they request its deletion.

What Rights You Have Over Your Data

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure: You can request that we erase your personal data. This does not include any data we are legally or administratively obligated to keep.
• Right to Restrict Processing: You can request a temporary stop to the processing of your data under certain conditions.
• Right to Data Portability: You can request a copy of your data in a machine-readable format to transfer it to another service.
• Right to Object: You can object to the processing of your data in certain situations.
• Right to Withdraw Consent: Where we have relied on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at the email address provided in Section 1.

Right to Lodge a Complaint

If you are not satisfied with how we have handled your data, you have the right to lodge a complaint with a supervisory authority. In Spain, the relevant authority is the Agencia Española de Protección de Datos (AEPD).